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Parcourir : Accueil > Frequently asked questions
Configuration of your browser
If you encounter some problem to fill your basket on our site, please, verify the configuration of your browser. It should :
- Accept cookies
Those two options are not necessary to visit the Yenibiz site, but are absolutely needed to complete the "order" procedure successfully.
A cookie (little file containing your current session identificator) must stay on your computer during the whole process of your order. The file is deleted when you close your browser.
This ID allows us, for example, to continuously keep alive the link between you and your basket staying on our server.
To activate the cookies in your browser :
Tools -> Options -> Privacy -> Advanced... ------> Automatic cookie handling (or "Always allow session cookies")
Tools -> Options -> Security -> Internet -> Modify -> Scripting / Active sripting : Enable
Special message to AOL e-mail address owners : we do all our best in order to help you to take advantage of our website.
If nevertheless you cannot place any order with your AOL browser or even with Internet Explorer, it seems to be possible with other browsers like Firefox or Mozilla.
The best solution when the problem still exists, is to place the order from a friend’s computer or to let us know by mail the reference numbers of the requested products and to pay them by bank transfer.
Thank you for your understanding.